/ Return policy

We want you to be fully satisfied with every item you purchase from www.livingroom.lt , If you're not satisfied with your item, please get in touch with us info@nordfurniture.eu. You may return your products within 14 days from the date you received it. The product must be returned complete, unused and in the original packaging.

Upon return we refund the price of the product excluding the shipping costs. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Exchanges (if applicable)

We replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@nordfurniture.eu   

Special order items

We are able to make custom orders. Only regular priced items may be refunded, unfortunately special order items cannot be refunded.

The limited warranties do not apply to products that have been stored or assembled incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products. The warranties do not cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents. The warranties do not apply if products have been placed outdoors or in a humid environment or if the products have been used for non-domestic purposes (unless otherwise stated). The warranty does not cover consequential or incidental damages. For customers in the US only: some states do not allow the limitation or exclusion of incidental or consequential damage, so this limitation or exclusion may not apply to you. The warranties are to the benefit of the original purchaser of the product. They are not transferable. For details see the limited warranty conditions and description for each product.

Good to know:
Our warranties start on the day of purchase. When making a claim you will need the original receipt as proof of purchase.